VETERANS’ EDUCATIONAL SERVICES SATISFACTION QUESTIONNAIRE

To help us serve you better, please give us your opinion regarding the following few questions. Your responses will be kept anonymous. Thank you very much!

1. How is your position at the University or within the community best described?

2. How was the ease of the Electronic Check-IN?

*3 . The staff member greeted me in a courteous, respectful, and friendly manner.

*4.  Was the staff member able to answer your question or resolve your issue?

* 5.  The staff member seemed to understand my needs, displayed knowledge of FGCU University/VA policies and procedures, and gave me clear instructions needed to resolve. 

* 6. How satisfied were you with the VA Registration Officer?

7. Do you have any additional comments or suggestions for improvement of service?